eBotics Solutions Celebrates 2nd Foundation Day with Grand Event in Ghaziabad

Ghaziabad, July 2024 – eBotics Solutions recently marked its 2nd Foundation Day with a grand celebration at the Rudraksh Banquet Hall in Vaishali, Ghaziabad. The event was a vibrant mix of official speeches and cultural performances, with the highlight being electrifying acts by renowned Punjabi singer Deep Money and popular stand-up comedian Rohit Thakur. The celebrations kicked off with speeches from the co-founders, Mr. Pradeep Kumar and Mr. Deepak Kumar Gupta, who shared their insights on the company’s journey, vision, and future plans. They also took the opportunity to appreciate their employees’ hard work and dedication, which has been instrumental in the company’s rapid growth.

Mr. Pradeep Kumar explained that eBotics Solutions is a US healthcare service provider specializing in Revenue Cycle Management (RCM) through Robotic Process Automation (RPA). “We focus on enhancing operational efficiency, reducing errors, and increasing revenue for healthcare organizations by automating repetitive tasks,” he stated. The company offers a comprehensive range of services, including Medical Billing, Provider Credentialing, Eligibility Verification, Prior Authorization, Patient Services, Denial Management Services, and Front Desk Services.

In just two years, eBotics Solutions has expanded significantly, growing to a team of over 110 employees with four offices in two major Indian cities, Noida and Hyderabad. The Hyderabad office was opened last month, marking a significant milestone in their expansion plans. The company also aims to extend its offshore operations in India and has begun preparations to launch services in the UK.

Mr. Deepak Kumar detailed the company’s operations, emphasizing their commitment to resolving manual revenue cycle workflow issues and simplifying complex tasks through RPA. “Our services are designed to imitate human activities using computer applications, optimizing bot code according to requirements,” he said, highlighting the origin of the company’s unique name, eBotics.

Key services provided by eBotics Solutions include:

1. Medical Billing Services: Improving client revenue by addressing underpricing, coding errors, missed charges, denied charges, and rejections.

2. Provider Credentialing and Enrollment Services: Ensuring physicians are part of payer networks and eligible to provide services.

3. Pre-Authorization Services: Verifying insurance coverage for patient services.

4. Managing Account Receivables: Ensuring timely and complete collection of revenues.

Additionally, eBotics Solutions assists with routine activities such as scheduling and rescheduling appointments and sending daily appointment reminders to customers.

Reflecting on their journey, both directors acknowledged the initial challenge of attracting talented youth to a startup. “People were initially hesitant to join a startup, but we were fortunate to build a talented team from the start,” they shared. Their efforts have paid off, with the company experiencing exponential growth from a team of two to a core team of over 110 employees, and offices in Noida, Hyderabad, and a registered office in Wyoming, USA.

Looking ahead, eBotics Solutions envisions being on par with top industry players in the next few years. Their mission remains to provide the best possible services to clients, along with unique offerings that set them apart from competitors.

As eBotics Solutions continues to grow, its impact on the US healthcare service provider industry and potentially the global healthcare service industry is eagerly anticipated.